1 Empire Tower Floor 47th Unit no. 4703,
Sathorn Road, Yannawa, Sathorn,
Bangkok 10500 Thailand
Office: +(66) 2 231-6796
Mobile: +(66) 92 247-3966
OFFICE HOURS
09.00 AM - 06.00 PM
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MAXIMIZE UTILIZATION OF ACE SOLUTIONS
WITH OUR RELIABLE SERVICE SUPPORT

Our team works together to give you timely support and
To help you manage digital transformation process smoothly

SUPPORT

You can maximize utilization of ACE Cloud solution with our reliable service support. ACE’s support team are well-trained for solution implementation and can assure you our timely support you need to get things done. You can reach us through online or schedule on-site support for more complex challenges.

REQUEST SERVICE SUPPORT SYSTEM (RSS SYSTEM)

Effective online support channel to report incident and get notification from our support team based on Support Message Level and SLA Service Policy.

PERIODIC RESOURCE MONITORING

Monitor and review availability of your resources related to system performance for system availability and continuity.

ONSITE MEETING FOR ACCOUNT REVIEW

Meeting with client to discuss key checkpoints and relevant criteria for better utilization of existing ACE CLOUD and for future planning, including implementing upcoming innovation solutions.

TRAINING SESSIONS

Cover topics from fundamental overviews about ACE CLOUD solutions to ACE CLOUD specific capabilities. Some trainings require support tickets.

CONFIGURATION CHANGE SUPPORT

Cover additional discussion on assistance with configuration change based on customer further requirements and available ACE CLOUD practices. Configuration change support requires enhancement tickets.

CUSTOMIZATION DEVELOPMENT

Provide custom reports and forms or additional features development. Customization Development requires enhancement ticket.
1 Empire Tower Floor 47th Unit no. 4703,
Sathorn Road, Yannawa, Sathorn,
Bangkok 10500 Thailand
Office: +(66) 2 231-6796
Mobile: +(66) 92 247-3966
OFFICE HOURS
09.00 AM - 06.00 PM

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ACHIEVER
COMPANY LIMITED

We are tech company providing digital product development services, system integration, data management, and business flow management services. Furthermore, our core solutions are SaaS for several business softwares such as ERP, Point of Sales and etc.

At Achiever, we emphasize on using dynamic and robust technologies to ensure ubiquity, flexibility, and extensibility for our software solution and application development.

Our team of highly-skilled developers, designers, software engineers and specialists who have more than 15 years of experiences in software development, evolving from E-Softmaker and Rabit.net, unite to deliver technology solutions that aim to enhance competitive advantage for our clients’ business.
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